Contact us
If something is unclear, or a gift has not behaved the way you expected, please tell us. Quoting a reference where you have one gets you a faster answer.
How to reach us
Direct details
Published contact details are not available yet. If you reached this platform through a Masjid or an organisation, they will be able to put you in touch.
Please never send card numbers, bank passwords or one-time codes to us. Nobody here will ever ask you for them.
You may not need to write
These are the questions we are asked most often.
What is E-Sadaqah?
A platform for giving Sadaqah, Zakat and the obligations that have to be worked out rather than guessed — Zakat al-Fitr, Fidya, Kaffarah and Waqf. Each kind of giving is held in its own fund, spent only on what it was given for, and receipted so it can be checked afterwards.
Do I need an account to give?
No. Giving does not require an account, and none is created for you. You give, you receive a receipt, and the receipt is the record.
Donor accounts — a place to see everything you have given, your receipts and your yearly summary — are planned but not built yet.
Which payment methods can I use?
None yet. No payment provider is connected to this platform, so nothing here can take money at the moment. You can still work out what you owe and record what you intend to give, and we will tell you how to pay.
Card and bank transfer open together once the charity's registration with a payment provider is complete.
Will I get a receipt?
Yes, once the money has actually arrived. Nothing is receipted on the strength of a payment having been started — a receipt here means the gift was received, not that it was attempted.
Every receipt carries a number. Anyone you show it to can confirm it is genuine from that number alone, and doing so reveals nothing about you.